GHG
SERVICES
DISRUPTION IN TRADITIONAL HEALTHCARE SERVICE MODELS
Patient and community engagement is no longer secondary to patient care. It’s the next great frontier of healing and organizational growth. The future of healthcare demands providers to sell themselves to consumers. GHG’s new hospitality model synthesizes and operationalizes the needs of patients, family, and community members, to access their healthcare in a flexible and personalized manner, in which they consume every other consumer good.
“Build a culture to surprise and delight"
CULTURE TRANSFORMATION
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EMPLOYEE ASSESSMENTS -
CULTURE TRAINING -
REWARDS & RECOGNITION
EXPERIENCE DESIGn
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PATIENT & CONSUMER JOURNEY CONSULTING -
DIGITAL PLATFORM CONSULTING -
PATIENT ENGAGEMENT ANALYSIS
DISTINCT BRANDing STRATEGY
- BRAND PROFILE REPOSITION
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COMMUNICATIONS STRATEGY -
BRANDED CONTENT PRODUCTION
GHG MANAGEMENT SERVICES CLIENTS
We work with leading health care and hospitality brands worldwide in creating new platforms of consumer centered care and cultures of highly emotional engaged stakeholders.
★★★★★ 5/5
"In an era of intense competition and non-stop reinvention, the only way to stand out from the crowd is to stand for something special. Henry Ford West Bloomfield hospital helped us distinguish ourselves from our competitors."
– Robert G Riney, President,
Henry Ford Health System
★★★★★ 5/5
"It's sometimes better to have an agency who has different perspectives – to be able to bring into a healthcare environment – because it's turning into a retail environment. They've really brought our brand to life."
– Marcus Evans, Marketing, Valley Children's
★★★★★ 5/5
"83% of respondents said they have grown as a leader because of their Talent Plus interview results. 76% of respondents said their organization improved as a result of its partnership."
– Employee Survey Results
★★★★★ 5/5